Dublin Simon Community’s Privacy Policy
In general, Dublin Simon Community does not collect, store, use or disclose personally-identifying information except in very specific instances, such as, for example, when you subscribe to our newsletter updates or have had multiple previous communications with a Dublin Simon Community representative. Whenever we collect such information, you will have a choice regarding whether to provide it, how it will be used, and to whom it will be disclosed.
If you have any questions about Dublin Simon Community’s privacy policy, or about the collection of personally identifiable information, or information generally, please contact: hello@dubsimon.ie
You may also use the above contact information if you think any information about you is inaccurate, incomplete, or if you want to change the sort of information about you that Dublin Simon Community may have collected.
Cookie Policy
Like most websites, we use some cookies.
Cookies are small text files stored on your computer by your browser. They’re used for many things, such as remembering whether you’ve visited the site before, so that you remain logged in – or to help us work out how many visitors we get on the site over a given period of time. These cookies contain information about the use of your computer but they don’t include personal information about you.
What Cookies do we use
- Session Cookies As you travel around our site, there are times when we need to remember technical information about you as you go from page to page. We use this technical information in many ways to Dublin Simon Community your user experience. This cookie contains no personally identifiable information and only stays in place until you end your session (usually when you leave our site).
- We use web analytics services to recognise your browser or device and, for example, to identify whether you have visited specific services we offer previously. This information is anonymous and only used for statistical purposes. It allows us to track information, such as how many individual users we have and how often they visit our website.
- Persistent or Login Session Cookie When you log into a restricted area, we may set a cookie on your PC, to remember your login details. This can be used for your convenience so that on subsequent visits, you aren’t required to provide the entire log-in information again. This cookie will remain on your computer indefinitely, even after you leave our site.
Controlling your cookies
We do not use cookies to collect personally identifiable information about you although, we may combine information from your registration with the data we get from the web analytics services we use and their cookies to analyse how you and other people use our Online Services.
Managing cookies in your browser
Most current browsers allow you:
- Block third party cookies.
- Block cookies from particular sites.
- See what cookies you’ve got and delete them on an individual basis.
- Block all cookies from being set.
- Delete all cookies when you close your browser.
You should be aware that you will lose any preferences if you delete cookies, which includes where you have opted out from cookies (as this requires an opt-out cookie to be set !). In additional if you block cookies completely many websites will not work properly and some functionality on these websites will not work at all. We do not recommend turning cookies off when using our Online Services for these reasons.
Find out more about how to manage your cookies for each of the browsers below:
Managing analytics cookies
Along with log files, we use Google Analytics to analyse what people view on our website. Google Analytics isn’t personal information – it doesn’t know who you are.
For more information about Google Analytics’ privacy policy and opt-out of Google Analytics completely by using the Google Analytics Opt-out Browser Add-on You should be also able to use your browser in “private” or “incognito” mode, to look like a brand new user every time you browse the web.
Third-party service cookies
Social sharing, video and other services we offer are run by other companies. If you are already logged in to these companies services when you visit our site they may place cookies on your computer.
Below is a list of places where you can find out more about specific services that we may use and their use of cookies:
Our Use of Fundraise-Up.
The information here is related to DUBLIN SIMON COMMUNITY use of a third-party platform, Fundraise Up, for the purpose of processing one-off or regular donations via our website.
Information we collect and why
When you use this platform to donate, we will collect the following information from you:
- Your name and email address (as mandatory) and your telephone number (as optional). Where you agree to provide a donation, we will ask for your full postal address.
- We rely on our legitimate interest assessment (LIA) to send you further direct marketing communications by email. You can opt-out of future postal/email contact and you can unsubscribe from any direct marketing by emailing the DPO at dataprotection@dubsimon.ie or contacting our organisation at fundraising@dubsimon.ie.
- We will only use this information to process your donation and keep a record of it. We do not have access to your financial information, which is securely managed by the third-party platform, Stripe.
Any consents given will be managed according to our full privacy statement. We will always keep your data safe and secure. We will send you a receipt, tax form and seasonal newsletters about the difference you’ve made, by post. Unsubscribe any time at fundraising@dubsimon.ie
or by post to Dublin Simon Community, 5 – 7 Red Cow Lane, Dublin 7.
Suggested donation amounts
The Fundraise Up Platform features Artificial Intelligence (AI) and Machine Learning (ML) algorithms that are able to suggest donation type, donation amount, transaction fee coverage and fraud detection based on non-personally-identifiable information. This information is only ever used anonymously and in ways that cannot identify any individual based on the analysed data.
We use this service in line with our legitimate interest and in order to support our charitable work. Any suggested donation amount can be ignored. There is no automatic decision making involved in this activity and it will not result in any harmful effects to you.
If you have any concerns over suggested donation amounts, please write to the Data Protection Officer at dataprotection@dubsimon.ie or by post to Dublin Simon Organisation, Red Cow Lane, Dublin 7.
Fees explained
Dublin Simon Community offers the option for donors to cover the platform fees and payment processing fees associated with their donation. When you choose to opt-in to cover fees we are able to ensure your donation goes further to helping those who seek assistance from Dublin Simon Community.
These fees include: Up platform fee associated with donation
2.9% + $0.30 processing fees associated with donation
Cookies
This platform also uses 2 Strictly Necessary cookies to store visitor’s cookie consent choice and help with anti-fraud detection. For more details about the cookies we use, please see our cookie policy. You can review the cookies we use on our cookie policy page.
Data sharing and international transfers
Data is only shared with Fundraise Up for the purposes of service provision. Primary data is processed at a UK-based data centre. Fundraise Up business servers are located and backed-up in North America. Dublin Simon Community has carried out a DPIA and ensured that adequate safeguards are in place to protect personal data before any international data transfer is required.
How long do we keep your data?
Data is only kept for as long as it is needed for the purpose is collected. Please see the full privacy statement for further details and our retention schedule that will explain how long we keep your personal data for direct marketing.
Your rights and contact information
Your full rights are outlined in the full privacy statement but if you have any immediate concerns or questions, please contact the following:
For queries about this privacy statement or any other data protection issues, please contact the Data Protection Officer for or by post to for fundraising queries, you can email: dataprotection@dubsimon.ie or by post to: Dublin Simon Community, 5 – 7 Red Cow Lane, Dublin 7.